AURZA collects personal information in several ways when you place an order, buy a gift voucher for a friend or register for a service offered by AURZA. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit / debit card billing address(es) so that we can process and fulfill your order.
AURZA may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
We may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in the next section). We do not sell your details to third party marketing companies.
We do collate information about site traffic, sales and other commercial information which we may pass on to third parties but this information does not include any information which can identify you personally.
Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs.
When you register, you will be given the option to opt-out of subscribing to our regular update service which will send you: (i) Email alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions. Such alerts may include marketing information about AURZA or selected business partners.
(ii) Direct mail alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions. Such alerts may include marketing information about AURZA, our subsidiaries or selected business partners. We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by AURZA Limited.
At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mailshot. Simply follow the indications in the e-mail. To opt out of direct mail service or updates, please contact an AURZA customer care representative by email at [email protected]
If for any reason you are concerned that the personal information held by AURZA is not correct, please visit the website and, after logging into the site using the ‘sign in’ menu on the home page, your personal information will be made available for review and change in the ‘my account’ section. Only you or, upon your request, the Customer Care department, may access your personal data from the website using your password and User ID. Information may be changed online within ‘account details’, ‘address book’, and ‘email subscriptions’. You can change or delete saved credit / debit card details each time you make a purchase. You will also be able to delete saved credit / debit card details by adding or editing a delivery / billing address. If you change your billing or delivery address while your order is still being processed, the order will be re-processed through security validation checks. If you prefer, you may contact us by email at [email protected] and we will amend your personal details.
We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use Paypal which uses a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorised use.